Guide
Product catalog
Teach your agent about your products
The product catalog lets your agent answer about pricing, availability, features and comparisons. Products you assign to an agent are automatically embedded into that agent’s knowledge.
Add a product
Go to Products and click “Add product”. Fill in name, description, price, original price (to show a discount), SKU, stock, category, tags, images and attributes.
Categories
Under “Manage categories” you can create hierarchical categories (parent and child) and organise products within them.
Assign to an agent
- 1Go to the agent → Products
- 2Select the products this agent should know about
- 3Save to embed them into the agent’s knowledge
Whenever you edit a product, its information is automatically refreshed for every agent that knows about it.