Guide
Choosing an AI model
Three managed modes for speed, quality, and cost
Vigent keeps provider slugs and technical model names out of your workflow. Choose Fast, Balanced or Premium for each agent while Vigent manages the underlying model on the server.
Which mode should I choose?
- Fast: the default for most sales and support conversations; the quickest and lowest-cost mode.
- Balanced: suited to multilingual conversations, image-aware messages, and replies that need more structure.
- Premium: for sensitive, ambiguous, or multi-step conversations where accuracy matters more than cost.
Reply charges
Each mode has a clear price per successful reply. The amount is reserved before generation and captured only when the reply succeeds; failures and cancellations return it to your balance.
Vigent may rotate the technical provider model to improve quality, speed, or cost, while your selected mode and displayed customer price stay clear and stable.