Guide
Knowledge base
Add data so your agent answers from it
The knowledge base lets your agent answer from your data. Each source you add is split into chunks, embedded into vectors, and stored in a vector database (RAG). During a conversation the most relevant chunks are retrieved and given to the agent.
Knowledge sourcescatalog.pdfProcessingReadyShipping policy pageProcessingReady12 FAQsProcessingReady
How long does shipping to Shiraz take?
Searching knowledge…Express post gets there in 3–4 business days.
Source: shipping policySource types
- Text: paste text or Q&A directly
- URL: a web page whose content is extracted
- File: PDF or CSV (up to 20MB)
Adding knowledge
- 1Go to the agent → Knowledge
- 2Pick a source type (text, URL or file)
- 3Enter the content and save
- 4Wait until the status turns to “Ready”
Processing each source takes a moment. The status updates automatically: Queued → Processing → Ready.
File upload requires Supabase Storage to be configured. Text and URL sources work without it.