A Telegram AI chatbot for your business
A Telegram bot that answers like your best teammate—using your business data, around the clock, in seconds.
Short answer
Vigent’s Telegram chatbot connects your business bot to an AI agent that advises, sells and tracks orders within seconds.
- token to connect the bot
- 1
- advice and sales
- 24/7
- order status in chat
- Tracking
- to your team on Telegram
- Alerts
What changes from day one
Answers from your own data
Add products, prices, and verified FAQs once; the agent answers from those sources instead of guessing.
Guided selling, not canned replies
It discovers the customer need, recommends a suitable option, and supports the path to purchase.
Automated order follow-up
A customer shares an order number and the agent reads the available delivery status from your store data.
Human handoff when needed
When a conversation needs your team, the agent sends an alert with context and stops replying.
Ready in three short steps
Sign up and build the agent
Create an agent in Vigent from a recommended template.
Add products and knowledge
Add products and business knowledge, or connect your WordPress store.
Paste the bot token
Paste the Telegram bot token and run the connection test.
Common questions
Know exactly what to expect before you start.
Do I need to code a Telegram bot?
No. Get a bot token from BotFather, enter it in Vigent, and the connection is configured for you.
Which languages does the agent speak?
Yes. Agents reply in the customer’s language, and each agent can have its own default language.
What if the agent does not know an answer?
It says that the information needs review, offers a human path, and records the question for your knowledge review.
Didn’t find your answer?
Browse the documentation or call support directly.