AI-powered replies for Instagram DMs
Never leave a serious inquiry waiting: Vigent answers price, availability, and product questions using your current business data.
Short answer
Vigent’s Instagram responder answers DMs, comments and stories automatically — fixed scenarios use no credit, DMs use the smart agent.
- every fixed automation
- Free
- comment to DM
- Auto
- mention and reaction replies
- Stories
- Meta API connection
- Official
What changes from day one
Fast replies protect the sale
The agent responds in seconds—even outside business hours—while customer intent is still high.
Accurate price and availability
Instead of a generic “DM for price,” the agent reads the current catalog entry and shares the right item.
Turn followers into customers
Guide the conversation toward an order or contact capture and keep qualified leads in the CRM.
One inbox across channels
Instagram DMs sit beside Telegram and website chat with one customer history.
Ready in three short steps
Build the agent and add products
Create your agent and add the products it can discuss.
Connect your Instagram account
Connect your eligible Instagram business account from Channels.
Automatic DM and comment replies
Test the connection, then let the agent handle routine DMs and hand off exceptions.
Common questions
Know exactly what to expect before you start.
Is the Instagram connection secure?
The supported connection uses Meta APIs and Vigent never asks for or stores your Instagram password.
What happens with an unusual customer request?
The agent responds safely, gathers the minimum useful context, and hands the conversation to an operator.
Can I set the agent tone myself?
Yes. Configure personality, formality, empathy, initiative, must-do rules, and prohibited behavior.
Didn’t find your answer?
Browse the documentation or call support directly.